Shipping & Returns
Monzix doesn't ship orders or process returns — the retailer does. Here's what that means for you.
Shipping
Delivery times, costs, carriers and destinations are set by the retailer you purchase from. You'll see these on their checkout and order confirmation.
Returns & refunds
Each retailer has its own returns window and refund policy. Start any return or refund directly with the retailer that fulfilled your order — they hold your order and payment details. Keep your order confirmation email; it has everything you need.
Need help finding the retailer?
If you're unsure who you bought from, email hello@monzix.com and we'll point you to the right boutique.